RENT YOUR BIKE HERE!
N.B. Make sure to:
1. Close your bike when leaving it unattended
2. End your ride in the app when your ride is finished
Smart Lock
MyHotelBike Smart Lock enables you to lock and unlock your bicycle without the use of a physical key.
By downloading and using the MyHotelBike Smart Lock app you agree to MyHotelBike's Terms and Conditions and Privacy Policy.
How it works
The MyHotelBike Smart Lock app works as follows:
1. Connect
Activate "Bluetooth" and "Location" on your phone
2. Get the app
For iPhone:
For Android:
3. Create your account
Fill in your details
Click on "Create account"
Verify your email address
4. Start your ride
Select the location pin of your hotel
Click on "Select a bike"
Make a payment of €0,10 to authorize your bank account
Fill in a bike ID number
Click on "Unlock & Start ride"
5. Pause your ride
Click on "Lock & Pause Ride" and make sure that the lock is closed afterwards
6. End your ride
Cycle back to your hotel
Click on "Lock & End ride" and make sure that the lock is closed afterwards
Support
Do you encounter any issues along the way? Below you'll find some possible solutions:
Turn "Bluetooth" off and on
Turn "Location" off and on
Restart the app
Restart your phone
Close the app, open Google Maps, open the app
If none of the above solutions solves the issue, please contact MyHotelBike for assistance: